Bibliography on Managament and Leadership
Patterson, Kerry and Joseph Grenny, Ron McMillan, Crucial Conversations: Tools for Talking when the Stakes are High ( McGraw-Hill, 2002).
Jim Collins, How the Mighty Fall and Why Some Companies Never Give In (New York: HarperCollins, 2009).
Jim Collins, Good to Great (New York: HarperBusiness, 2001).
Robert F. Hartley, Managament Mistakes and Success 7th Edition (Danvers, MA: John Wiley & Sons, 2003).